Point of View Conflict



During the job evaluation, I scored highly on quality, timely reporting, cleanliness, and obedience. However, I scored poorly on the timing of my services. The boss complained that I was taking too much time with one client. My work philosophy has always been to deliver the highest quality service by attending to every fine detail and this needed time.

It was a bad conflict of views. However, I analyzed the situation and realized that I needed to strike a balance between my philosophy and job demands. I agreed to the demands and promised to balance the two. I signed the new performance contract and voluntarily wrote a letter explaining my personal view and how I would integrate job demands with my personal perspective of work. The boss was satisfied and work went on as expected (Cloke and Goldsmith 2).


Conflict of views happens at times. I had my own experience but did my best to handle the situation.