Personnel managementPart I

accordance with the changes that are continuously occurring in the business environment in order to maintain their competitiveness and ability to lead the market. The aim of this essay is to help the reader understand how to conduct training and development in an effective way.
In order to yield the maximum out of the training and development program and making it effective and impactful, there are many roles a supervisor or trainer can play. These roles help the supervisor in encouraging the employees and inducing confidence and interest in them. (Reece et al, 2010).
The most important role of a supervisor is that of a coach. A good coach identifies the trainee’s strengths and weaknesses in such a way that he would neither get over-confident (due to his strengths) nor too overwhelmed (due to his weaknesses). He helps the employee pin-point his skills and interests and improve accordingly. He would also suggest ways through which the employee could transform his weaknesses into his strengths, increase his productivity and prosper in his career at a faster pace creating a win-win situation for himself as well as the organization.
A good trainer is also a good advisor. He keeps an eye on the employee’s shortcomings and advices accordingly without putting him down. He helps his subordinates in setting up realistic career goals that would help him as well as the organization in the long run. He would provide the employee with all the necessary information and instructions that are necessary for him to know, in order to perform his tasks more efficiently.
A good supervisor evaluates his subordinates in an open and transparent manner. He is apt at giving frequent feedback but of constructive nature that is intended to boost the employee’s morale and help him develop. He restrains from useless criticism that might bring the employee’s morale down and imparts objectivity.
He also plays the role of a motivator and boosts the workers’ self-confidence by